
1
9532P-62 (03-11)
Troubleshooting
I
f the Panel Display does not function properly, it can be reset by either powering "OFF" the Series 9800
Marine Intercom System and then powering it "ON" or, by pushing the "Mode Button", the Arrow Down (↓)
bu
tton, and the Arrow Up (↑) button, simultaneously.
Symptom Possible Cause(s)
Cannot hear any
a
udio in headset(s)
1. Master station power on?
2. System Volume setting up to an audible level (Panel Display)?
3. Radio Volume settings up to an audible level (Panel Display)?
4. Adjust volume knobs on headset(s)
Cannot speak over
i
ntercom
1. Master station power on?
2. Mic-mute button on headset must be “IN” for mic to be enabled.
Note: If using H9842SK headsets, the user must hold the Mic-Mute button
in for the mic to be enabled.
Muffled audio/high
b
ackground noise
1. Keep mic as close to the mouth as possible.
Echo/squeal from
i
ntercom receive
audio
1. See Appendix C for adjustment information
No (or low) radio
r
eceive audio
2. Master Station power on?
3. Radio turned on?
4. Radio’s volume setting up to an audible level (on radio)?
5. Radio’s volume setting up to an audible level (on Panel Display)?
6. Check radio settings/wiring.
No radio transmit
1
. Master Station power on?
2. Radio turned on?
3. Station must be Captain/Co-Captain (Passengers do not have radio Tx).
4. Check radio settings/wiring.
Too low or too high
r
adio transmit audio
1. See Appendix C for adjustment information.
Other audio level
p
roblems
1. See Appendix C for adjustment information.
T
able 7: Troubleshooting
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